News

Belt & Road China Benchmarking Trip 2019

Representatives of the SRMEK Association participated, from 28 February to 5 March, on the Belt & Road China Benchmarking Trip organized by the Chinese Quality Association (CAQ) from Beijing.

The Silk Road, the network of ancient trade routes that have been merged Asia and Europe, was reborn in 2013 as the Belt and Road Initiative, the most ambitious infrastructure project the world has ever known—and the most expensive. Its expected cost is more than a trillion dollars. When complete, the Belt and Road will connect sixty-five percent of the world’s population. So far, sixty-eight countries have signed on.

Participants of the Belt & Road China Benchmarking Trip were able to experience changes that took place in the Chinese business environment as well as the unique methods of quality management and innovation through a series of workshops, site visits, and peer networking.

All companies involved in the trip are listed in Fortune 500, with renowned brands and prestige technologies, including China Academy of Space Technology, BOE Technology Group, Haier Group & Tsingtao Brewery.

The study trip confirmed the existing cooperation of the SRMEK Association and the Chinese Association for Quality.

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2018 Quality Innovation Award Annual Conference

On February 27, 2018, the Quality Innovation Award Annual Conference was held in Beijing, hosted by CAQ (China Association for Quality) for the first time.

Representatives of the Association for Quality of Serbia - SRMEK were present on the award ceremony as guests.

The international winners of Quality Innovation Award have been announced in an international award ceremony - 25 awards were granted in eight categories for the finalist from 18 countries.

The awards were established in 2007 by the Finnish Quality Association, aiming to help innovators gain recognition amongst their peers, as well as a means to improve national competitiveness.

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“New Chance For Serbian Economy - How do European countries raise their competitiveness?”

The conference was held on December 17th, 2018 in Belgrade.

The conference was attended by representatives of associations for quality management, representatives of the Government of the Republic of Serbia, honorary member of EOQ, Mr. Zoran Lekič, professor Mihail Vasilević Fedorov (rector of the University of Yekaterinburg) and media.

Dr. Jovo Lojanica, president of SRMEK Association, opened Conference and he has pointed out what are the basic preconditions for raising the competitiveness of the domestic companies.

In the further course of the Conference, Mr. Zoran Lekič presented to the participants European Quality Organization (EOQ), EOQ Quality Registration and Certification, and the new EOQ project - National Quality Quality Mark (NQM) recognized by EOQ.

Also, the EFQM Business Excellence Programs were presented.

The gathering was completed by handing the muniments to individuals for exceptional personal devotion to quality management improvement.

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International Conference Quality and World 4.0

Quality and World 4.0, international conference focused on modern quality and improvement tools, organized by Czech Society for Quality, was held on December 3rd and 4th 2018, in Prague.

Representatives of SRMEK association attended on the Conference. Topics discussed by top experts from the Czech Republic and abroad were focused on how Industry 4.0 resonates with Quality Management and related quality assurance measures.

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KalDer Quality Congress

Representatives of SRMEK Association participated on 27th Quality Congress of Turkish Society for Quality (KalDer).

Congres was held on November 13th and 14th, 2018 with the theme ‘Sustainable Common.

Many topics such as sustainability and development objectives, climate change, 21st Century economics, agriculture, food and water management, technologies moving into the future, management quality and institutionalisation at SME’s, social gender equality, energy, young entrepreneurship, education, urbanisation and the future of nature that affect sustainability were discussed at the 27th Quality Congress attended by over 2000 individuals.

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Symphony of Business Excellence

Strategies for making the best possible use of the talents of their employees in the company were the focus of attention at the EFQM Forum 2018 from October 18th to october 19th 2018.

The annual event on Business Excellence, which has been held annually since 1989, was organized in Vienna by EFQM together with Quality Austria. The EFQM Forum 2018 was themed "Symphony of Excellence", with the word "Excellence" in the EFQM model standing for superior practices in leading an organization.

Part of the EFQM forum was also an EFQM Global Excellence Award Ceremony . The jury of the 2018 EFQM Global Excellence Award decided to give the highest recognition, the EFQM Global Excellence Award to Infineon Technologies Austria AG.

In addition, seven organisations were recognised as Prize Winners and Highly Commended for their outstanding performance:
• Dubai Police – United Arab Emirates – Prize Winner in Succeeding through the Talent of People & Sustaining Outstanding Results;
• Sakarya University – Turkey – Prize Winner in Adding Value for Customers & Developing through the Talent of People;
• VAMED-KMB – Austria – Prize Winner in Harnessing Creativity and Innovation & Succeeding through the Talent of People;
• Tarsus Municipality – Turkey – Prize Winner in Leading with Vision, Inspiration & Integrity;
• HLA Hospital Universitario Moncloa – Highly Commended in Adding Value for Customers;
• Mini Assembly, Plant Oxford – United Kingdom – Highly Commended in Achieving Sustainable Results;
• Yangtze optical fibre and cable joint stock limited company (YOFC) – China – Highly Commended in Adding Value for Customers.

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16th ANQ Congress Future Leadership in IT-Age

16th ANQ Quality Congress The Future of Quality Leadership in the IT era was held from September 19th till September 20th 2018 in Almaty, Kazakhstan. The host of the Congress was Kazakh Organization for Quality and Innovation Management.

Dr. Jovo Lojanica, president of the SRMEK Association, presented his paper Strategies for survival of the world – risk management.

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Održan Prvi EFQM seminar u Srbiji
“Razjašnjenje puta ka poslovnoj izvrsnosti – EFQM model”

Prvi zvanični EFQM seminar NPO partnera iz Srbije, Udruženja SRMEK, na temu "Razjašnjenje puta ka poslovnoj izvrsnosti – EFQM model" realizovan je 05-06.10.2018. godine, u prostorijama "Udruženje Milutin Milanković" u Beogradu.

Predavač je bio iskusni, istaknuti stručnjak, dr Nenad Savič, iz Slovenije, EFQM ambassador, EFQM Assessor Trainer.

Poslovna izvrsnost predstavlja put koji vodi organizacije u savremenim uslovima poslovanja, da na adekvatan način odgovore na zahteve potrošača i drugih interesnih grupa. To je istovremeno i model poslovanja najboljih organizacija na početku ovog milenijuma. Organizacije, lideri kvaliteta na svetskom tržištu, se prepoznaju po razvoju i konzistentnoj primeni modela izvrsnosti na bazi menadžmenta ukupnim kvalitetom, kao podloge za ostvarivanje i unapređenje tog liderstva.

Današnje vreme karakteriše globalno tržište gde se organizacije svakodnevno suočavaju sa novim zahtevima kupaca. Dostizanje višeg nivoa kvaliteta proizvoda i njihova brža isporuka podrazumeva da rukovodstvo identifikuje i prevaziđe razna ograničenja sa kojima se susreću u poslovanju. Prevazilaženje ovih ograničenja zahteva kontinuirano unapređenje poslovanja, čiji je neposredni cilj povećanje nivoa kvaliteta proizvoda ili usluga, a krajnji cilj je dostizanje konkurentske prednosti i obezbeđenje rasta preduzeća. Neophodno je balansirati zadovoljstva svih zainteresovanih strana, uz povezanost planova preduzeća sa ključnim procesima koji donose dodatnu vrednost. Nove tehnologije i njihova primena omogućavaju brze promene parametara proizvoda, koji dalje omogućavaju uspeh na tržištu, dok novi modeli poslovanja teže ka izvrsnosti, kao modelu kompanije budućnosti.

Seminar je osmišljen kao obuka kroz 8 praktičnih koraka, koji omogućavaju razvoj menadžera koji razumeju i oblikuju uspešan put ka poslovnoj izvrsnosti. Seminar je izveden putem prezentacija, praktičnih i interaktivnih vežbi sa učesnicima.

Samoocenjivanje izvrsnosti je jedan od značajnih koraka koji je usvojen na ovom seminaru, gde su predstavljeni jednostavniji i složeniji načini samoocenjivanja. Rezultati samoocenjivanja daju osnovu za preduzimanje koraka ka poslovnoj izvrsnosti.

Svrha seminara je: razumevanje šta je izvrsnost i kako se ona razvija, izgradnja puta na ličnom i operativnom iskustvu, razumevanje vrednosti i postojeće opcije za izvođenje efikasnog samoocenjivanja, razumevanje kako planirati, kako dati prioritete i upravljati poboljšanjima i započeti aktivnosti, podrška liderima na putu ka izvrsnosti.

Na osnovu sprovedene evaluacije seminara možemo reći da su učesnici jako zadovoljni dobijenim znanjima iz oblasti upravljanja kvalitetom, konkretnim primerima iz prakse, koji će im jako koristiti u svakodnevnom radu, u unapređenju kvaliteta, produktivnosti i konkurentnosti.

Učesnici su naveli da im je seminar pravi podsticaj za dalji rad na putu ka poslovnoj izvrsnosti.

Obuci je prisustvovalo 20 učesnika iz 9 organizacija.

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Visit of EFQM representative to Serbia

Mr. Gianluca Mule, Chief Operating Officer of EFQM (European Foundation for Quality Management) visited Belgrade to get acquainted with the situation in the economy and the relevant institutions of the Republic of Serbia for the effective implementation of the EFQM model for Business Excellence.

The announced plan of the visit included:

• Discussion with representatives of the Association SRMEK,
• Discussion with representatives of the Government of the Republic of Serbia,
• Discussion with representatives of the Chamber of Commerce and Industry of Serbia,
• Press conference,
• Findings and conclusions.

The President of SRMEK, Dr Jovo Lojanica and his associates presented a plan of training activities for 2018. The first scheduled seminar will be held October, 5th -6th, 2018 in Belgrade. Lecturers for seminars will be experienced prominent experts from the European Union who have the appropriate licenses.

Communicated representatives of the Government of the Republic of Serbia were not available that day, so there was no meeting.

Representatives of the Chamber of Commerce and Industry of Serbia, Mr. Miroslav Miletic, Advisor to the President and Milena Milisavljevic, Independent Officer at the Department for Environment, Technical Regulations, Quality and Social Responsibility, held a meeting and jointly discussed the situation in this area in the Serbian economy. Representatives of the Chamber of Commerce and Industry expressed their full commitment to applying the EFQM Business Excellence model, expressed their gratitude for the visit and expressed expectations that EFQM headquarter will help us and direct us to apply the best practice in economies similar to Serbia.

The visit ended with a press conference at the Media Center in Belgrade. On that occasion, Mr. Gianluca Mule and Dr. Jovo Lojanica presented the results of the visit and pointed out examples of good practice of similar countries.
In the report sent to the Prime Minister, the President of the Chamber of Commerce and Industry and the President of SRMEK, the jurisdiction and responsibility of the Government, the Chamber of Commerce and Industry and the SRMEK Association was pointed out, as well as on the methodology of work, ways of implementing and monitoring all activities.

EFQM is committed to provide all necessary assistance to the Republic of Serbia in order to make up for lost time and improve quality, productivity and competitiveness in general through the implementation of the EFQM Business Excellence model.

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MEMORANDUM OF UNDERSTANDING

Association SRMEK signed it MEMORANDUM OF UNDERSTANDING with Slovenian Association for Quality and Excellence - SZKO and with Association Team4Excellence from Romania.


Conferences held by EOQ and EFQM

The 62nd European Quality Congress is being held in France for the first time in 20 years.

It’s organized in Paris/France on 21-22 of June 2018 with the valuable support of the EOQ National Representative organization from France

Two themes are favored for this edition: "Quality, competitiveness asset for Europe" and "Quality Leader, a key role".

More information at: http://qualitycongress2018.com/en/home


Meeting of EFQM European Partners - Ljubljana, May 17-18, 2018

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Association SRMEK - member of the European Organization for Quality (EOQ)


On february 27th, 2018. Association SRMEK received the official confirmation that it was accepted as a full member of the European Organization for Quality (EOQ).

Member Certificate SRMEK Partner

Representative agreement between EFQM and SRMEK

Important knowledges about quality standards

Interview published in the February issue of the magazine Ekonometar.

Serbian Quality Management and Business Excellence Association - SRMEK - member of the EFQM

Serbian Quality Management and Business Excellence Association - SRMEK became a member of the European Foundation for Quality Management, EFQM, whereby domestic companies, institutions and individuals gain access to the knowledge of the best managers in the world.

EFQM is a unique network of high performing organizations working actively together to continuously improve their capabilities in identifying, understanding and implementation strategies which deliver high performance in a sustainable way. Our Association is joining a network of members who have a strong belief and confidence in the power of learning and improving through exchange. We are confident that our Association will be a valuable asset within this active community.

„Chamber of Commerce and Industry of Serbia has provided full support to the Association in an effort to become a full member of EFQM. Serbian Quality Management and Business Excellence Association - SRMEK became a member of EFQM on December 19th, after a jointly organized meeting. All of this can help develop the economy of Serbia“,said Miroslav Miletić, advisor to the President of the Chamber of Commerce and Industry of Serbia .

"The name of our organisation is added to the list of members on EFQM website, and we got the right to use their logo. This is one of our great victories,both for us and for Serbia, and because of that we should all feel proud. With a smart approach membership in the EFQM can greatly help the Serbian econom", said Mr Jovo Lojanica, president of the Association SRMEK.

According to Lojanica, a complete success in quality management can only be achieved with the cooperation and planning with state authorities, Chamber of Commerce and Industry of Serbia and other institutions.

The admission notice was also posted on:

  1. website Chamber of Commerce and Industry of Serbia
  2. https://www.vesti-online.com/Vesti/Ekonomija/680621/Srpsko-udruzenje-men...
  3. https://naslovi.net/2017-12-27/ekapija/srpsko-udruzenje-menadzera-kvalit...
  4. https://www.instore.rs/newsarticle/newsarticle/Srpsko-Udruzenje-menadzer...
  5. https://www.kvalitet.org.rs/ostalo/6317-udruzenje-srmek-clan-efqm
  6. http://time.rs/c/a0bcff07bb/srpsko-udruzenje-menadzera-kvalitetom-postal...
  7. http://www.bizlife.rs/biznis/poslovne-vesti/i-u-srbiji-menadzment-kvalit...
  8. http://serbiaworld.info/i-u-srbiji-menadzment-kvalitetom-po-evropskim-st...

Assigning a CHARTER on the 20th anniversary

Serbian Quality Management and Business Excellence Association - SRMEK, on the occasion of the 20th anniversary, and for

outstanding personal commitment to quality it awarded a

CHARTER

to the following individuals:

    1. Slađanu Disiću, General Director - SIMPO AD, Vranje
      Hristivoju Miloševiću, president of the company - AD ALEVA, Novi Kneževac
      Mirjani Sovilj, Director - The Institute for Experimental Phonetics and Speech Pathology, Belgrade
      Aleksandru Starincu, Director - Armature AD, Aleksandrovac
      Tigrinu Kačaru, Director - STIG, Novi Pazar
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    Realization of the program of work EOQ and EFQM and their application in the Republic of Serbia

    On December 1st, 2017 in the hall of the Serbian Chamber of Commerce, Serbian Quality Management and Business Excellence Association - SRMEK held a conference „Realization of the program of work EOQ and EFQM and their application in the Republic of Serbia“.
    The seminar was attended by 110 participants from 60 companies from Serbia, representatives of the Chamber of Commerce of Serbia, representatives of state bodies and professionals in the field of quality.

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    61. EOQ CONGRESS, 11-12.10.2017, BLED, SLOVENIA

    The 61st EOQ Quality Congress was held on October 11-12, 2017 in Bled, Slovenia, having as motto "Success in the Digital Era - Quality as a Key Driver". The Congress was successfully organized with the valuable support of the EOQ National Representative organization from Slovenia, the Slovenian Quality and Excellence Association (SZKO).

    The Congress was attended by Mr. Jovo Lojanice, President of the Serbian Quality Management and Bussines Excellence Association - SRMEK.

    More about the congress can be found HERE.

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